POS AARP

Dear Mr. Faught,

Thank you for contacting AARP about our membership solicitations. Please accept our apology for any aggravation these mailings may have caused.  It’s my pleasure to honor your request.

I’ve removed your name from our solicitation lists, and regret that mailings prepared before today’s date cannot be recalled.  It will take approximately 4-6 weeks for this process to take full effect. If you should receive solicitations after that time, please call us toll-free at 1-888-OUR-AARP (1-888-687-2277) and a Member Service Associate will be happy to assist you. Be sure to have the mailing available when you call, as each notice has specific codes that will help us suppress your name and address more effectively.

Mr. Faught, I hope this information is helpful.  If I can assist you further, please do not hesitate to contact me.

Sincerely,

Jenny

Member Communications

Thank you for your prompt response!

I would like to know from whom AARP got my contact information.

Dear Mr. Faught,

Thank you for contacting AARP.

We thought you would like to know that we do not have your information registered in our files.  However, we were able to remove your name and address from our mailing list using the information provided in your previous email message.

We hope this information is helpful.  If we can assist you further, please do not hesitate to contact us.

Sincerely,

Stacy Ann

Member Communications

The last email did not address my question.  I would like to know from whom AARP learned the name and address used to send me mail.  Clearly, it came from a third party, and I would like to know who it was so I can stop doing business with them.

Dear Mr. Faught:

Thank you for contacting AARP. Your concerns are important to us.

We have forwarded a copy of your message to the appropriate area. They will be better able to address your request.

A representative will respond to your inquiry in the near future.

Sincerely,

Brenda

Member Communications

Hello? My question has not been answered. See below.

Dear Mr. Faught:

Thank you for contacting us.  Please accept our apology for the AARP membership invitation you received in the mail.

The names for membership solicitation come from a variety of mailing lists.  AARP screens its lists carefully and requests that list suppliers provide only names of people age 50 and older.  However, the information on some lists may be inaccurate.  Your name may have also appeared on a special interest mailing list because you enjoy a particular hobby or pastime.  AARP looks at age as well as special interests to help identify prospective members.

I’ve removed your name from our solicitation lists, and regret that mailings prepared before today’s date cannot be recalled.  It will take approximately 4-6 weeks for this process to take full effect. If you should receive solicitations after that time, please call us toll-free at 1-888-OUR-AARP (1-888-687-2277) and a Member Service Associate will be happy to assist you. Be sure to have the mailing available when you call, as each notice has specific codes that will help us suppress your name and address more effectively.

Thank you for bringing this matter to our attention.  We apologize for any inconvenience this may have caused.

Sincerely,

Martha

Member Communications

My point is that my information should not have been available to AARP at all, regardless of how relevant its services are to me.  I want to know who it was that gave AARP my contact information, so that I can determine how THEY got my information.

Is someone there going to tell me how AARP got my information, or not?

Thank you for contacting AARP.  Please accept our condolences on the loss of your loved one as well as our apology for the solicitations you received in your name [emphasis mine]. We are sorry we did not answer you previous request.

You may be interested in registering your name with the Direct Marketing Association (DMA).  The DMA is the leading global trade association of business and nonprofit organizations using and supporting direct marketing tools and techniques.  Among other services, DMA helps promote industry standards for responsible marketing among its members. Register online at: https://preference.the-dma.org/cgi/ddnc.php.

If you register for this Do Not Contact service, you should see a reduction in unsolicited mail.  However, please be aware that you may continue to receive mail from companies with which have done business in the past and from non-DMA member companies.  All DMA members are required to eliminate a registered name from their mailing lists. For more information about the DMA and its consumer services; visit their Consumer Assistance website at www.dmaconsumers.org/consumerassistance.html.

I hope this information is helpful.

Sincerely,

Cynthia

Member Communications

The only useful information I got out of them was the link to the Direct Marketing Assocation opt-out registration.